It is no secret that information technology is now shifting the way small or medium-sized organizations operate. Regardless, if you own a small coffee shop or an online boutique, internet-enabled IT systems are transforming businesses into smarter, better organized and faster platforms. Whereas some organizations hold a fairly impressive equipment or ICT devices, not all of them are truly utilizing them to improve business performance - majorly customer satisfaction. So if yo

Information Technology has become such an integral part of modern business that in the absence of a proper IT infrastructure, the latter would crumble. Businesses now rely so much on the IT industry, that it is almost impossible to find any industry where technology does not play one part or another. But why has IT gained such an important role in businesses? Read on below to find out. 1) Innovation Innovation is the heart of IT industry, and IT industry is at the heart of mo